Taste of India - Terms and Conditions

1.Introduction

  • These terms govern your use of the Taste of India Application for ordering food and related services. By using the App, you accept the Terms.

2.Developer Disclaimer

  • The developer of this application solely provides the technology for the App's functionality. The developer has no connection to or involvement in the preparation, quality, or sale of food or other services offered on this platform.
  • Any disputes regarding food, delivery, or customer service must be resolved directly with Taste of India or its partners.

3.Food Expiry and Quality

  • All food items provided are intended for immediate consumption.
  • Food should not be stored beyond its recommended time as communicated by the restaurant. Customers are responsible for checking food safety and refraining from consuming expired or visibly spoiled items.
  • Taste of India and its partners disclaim liability for health issues arising from improper storage or consumption after delivery.

4.Orders and Payments

  • Orders are subject to acceptance and availability.
  • By placing an order through the Site, you agree to purchase the products for the specified price and acknowledge that you have provided accurate and complete payment information.
  • Payments can be made using credit cards, digital wallets, or other approved methods. Failed payments may result in order cancellation.

5.Cancellaetions and Refunds

  • Orders can be canceled before preparation begins; once the order is in progress, cancellation may not be possible.
  • Refunds for cancellations, incorrect deliveries, or damaged items are processed within 7-10 business days.
  • Products may not be returned or refunded simply due to customer change of mind.

6.Food Preparation and Delivery

  • Taste of India strives to maintain food quality and freshness. However, delays due to traffic, weather, or other circumstances may affect delivery times.
  • Customers should verify food upon receipt and report issues immediately.
  • We offer shipping to addresses within [Specify the location]. Delivery times may vary depending on your location.
  • Shipping costs and delivery times will be calculated at checkout.
  • You are responsible for ensuring that the shipping address you provide is correct.

7.User Conduct

  • Users must not misuse the App or provide false information. Abusive or fraudulent activities may result in account suspension.

8.Liability Limitation

  • Taste of India and its developer are not liable for indirect, incidental, or consequential damages arising from App use or food consumption.
  • Total liability is limited to the value of the order placed through the App.

9.Privacy

  • The App collects user information per its Privacy Policy, including data necessary for order processing and service improvements.

10.Changes to Terms

  • Taste of India reserves the right to update these T&C at any time. Users are encouraged to review periodically.

11.Intellectual Property

  • All content on the Site, including text, images, graphics, logos, and software, is the property of Taste of India or its licensors and is protected by copyright laws.
  • You may not use, reproduce, or distribute any content from the Site without our express written permission.

12.Contact

  • For complaints or inquiries, contact Taste of India directly at [email/contact number]

Privacy Policy for Taste of India Application

1.Introduction

  • This Privacy Policy describes how Taste of India(, https://tasteofindia.nz/restaurants) collects, uses, shares, and protects information obtained through our application. By using our App, you agree to the terms of this Privacy Policy.

2.Information We Collect

We may collect and process the following types of information

Personal Information:

    • Name, email address, phone number, and delivery address collected during account registration or order placement.

Payment Information:

    • Billing details and payment methods. Payment processing is managed by secure third-party gateways, and we do not store full payment details.

Device and Usage Information:

    • IP address, device type, operating system, app usage data, and geolocation (if allowed).

Cookies and Tracking Technologies:

    • Cookies and similar technologies track your preferences and improve user experience.

3.How We Use Your Information

The information we collect may be used for the following purposes:

  • To process orders and manage deliveries.
  • To provide customer support and respond to inquiries.
  • To personalize user experiences based on preferences and past orders.
  • To send promotional messages and updates about our services.
  • To comply with legal obligations and resolve disputes.

4.How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

With Service Providers:

    • Third-party vendors (e.g., payment processors, delivery partners) receive only the information necessary to perform their functions.

For Legal Compliance:

    • Information may be disclosed to law enforcement or regulatory bodies when required by law.

With Your Consent:

    • Your information may be shared with others only with your explicit consent.

5.Data Security

  • We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, no system can guarantee absolute security.

6.User Rights

You have the right to:

Access and Correction:

    • You may request access to your data or correct inaccuracies.

Data Deletion:

    • You can request the deletion of your account and associated information, subject to legal and operational requirements.

Marketing Preferences:

    • You can opt out of promotional communications at any time.

7.Retention of Data

  • We retain user data as long as necessary for operational purposes, legal compliance, or dispute resolution.

8.Changes to This Privacy Policy

  • We may update this Privacy Policy to reflect changes in our practices or for legal compliance. Users will be notified of significant updates.

9. Contact Us

  • If you have questions about this Privacy Policy or your data, please contact us:
    • Email: [info@tasteofindia.nz]
    • Phone: [+64 21 870 546]
    • Address: [407 Mount Eden Road, Mount Eden, Auckland 1024, New Zealand]